Workday HCM Solution Excellence & Governance

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Role Summary:  

This role is part of the HR Enablement function, which is responsible for building horizontal capabilities such as Process Excellence, HR Technology, Reporting & Analytics, Engagement & Governance, and Operations & Shared Services. These capabilities will form the foundation of the new HR operating engine for Prudential. 

This role will be responsible to collaborate with Group HR Process owners, Workday Functional Leads and Group Tech stakeholders to understand their requirements, assess the impact and implement leading Workday HCM Solutions and processes, across Prudential group and local business units.

The ideal candidate will have a deep understanding of Workday Solution landscape and a credible experience of leading End-to-End HR Technology and Transformation programs and knowledge of Experienced in Agile and Kaizen frameworks.

Roles & Responsibilities: 

• Provide strategic leadership for driving continuous innovation and optimisation of Workday HCM Solutions stack, ensuring alignment with business objectives and driving adoption of leading Workday innovations and practices.
• Leading Solution Excellence, enablement and Adoption initiatives across the Group, to enhance the capabilities and functionalities of Workday, ensuring it meets the evolving needs of the organization
• Demand and Program Management of Workday HCM initiatives and Functional Releases from inception to completion, including planning, execution, monitoring, and reporting.
• Subject Matter Expert in various Workday HCM modules with hands-on configuration capabilities and experience in leading HR Process re-design engagements in alignment with HR operations and global HR shared services teams.
• Collaborate with Group Process owners, Workday Functional Leads and Group Tech stakeholders, to consolidate & analyse business requirements, and provide tailored solution in Workday as per design specifications.
• Solutioning for multiple HCM areas and end-to-end touchpoints between Workday HCM, Workday Solutions and Products, Finance and 3rd party applications,
• Take ownership of developing and maintaining appropriate documentation including technical specifications, mapping documents, and test plans, for future reference and audits.
• Conduct solution enablement and training sessions, for relevant stakeholders in driving adoption across the organization.
• Stay updated on the latest Workday releases, features, and functionalities, and assess their impact on relevant solutions.
• Take ownership of developing and maintaining appropriate documentation of Workday support maintenance activities and design changes, for future reference and audits.
• Instil a “Continuous Innovation” mindset as a Team Player, by mentoring team members and collaborating with them, to jointly deliver high-quality solution and services to stakeholders.
• Stay abreast of Industry trends and advancements through Workday releases, features, and best practices, and recommending enhancements aligned to the organization needs

Skills & Requirements

• Overall 15+ years of experience in leading HR Consulting, Advisory and HR Technology implementation experience or in a similar role.
• Minimum 10 years of experience as HCM Solution Architect, leading end-to-end HR Transformation Projects.
• In-depth knowledge of Workday Products and Solution landscape, with hands-on experience in Workday HCM solutions across several modules such as Recruiting, Core HCM, Benefits, Compensation, Advanced Compensation, Performance, Talent & Succession Planning, Time-Tracking, Learning, Workday Extend, and Workday Adaptive.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions and communicating complex technical concepts to both technical and non-technical audience.
• Excellent problem-solving abilities and analytical thinking, to proactively assess and resolve day-to-day issues, and independently drive initiatives to improve Workday Solution and services.
• Excellent communication and interpersonal skills, with the ability to effectively engage with team and stakeholders at all levels and across geographies and cultures.
• A commitment to continuous learning and driving improvement.
• Workday certification(s) in relevant modules is preferred, but not mandatory.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.