Company Description
About
Together we make. Come make with us.
Overview
About us.
At Cricut®, we believe that we’re all born makers. When we built our first cutting machine, we saw the potential for a simple yet powerful tool to completely transform the way people craft, design, and DIY. Since then, we continue to innovate with new machines, platforms, materials, and tools, but that’s just what we do. Who we are is a bustling worldwide community, a means for connection, and an outlet for unbridled creativity. Join us as we place the power of handmade into the hands of ALL.
Life
Love your work. And your coworkers.
Our company is made up of A+ human beings. We ask tough questions, entertain ideas outside of our own, and work together to make something bigger than ourselves. With Cricut® growing in China, the U.K., Australia, New Zealand, as well as Europe and South America, we’re on an unstoppable roll, satisfying that innate creative itch around the world. We train, develop, and celebrate great work with hallway high fives and promotions within. We also throw the world’s best Halloween party.
Enjoy incredible perks.
We take care of our team. From outstanding medical, dental, vision, and retirement benefits, to pet insurance, 401K match, life insurance, incentive programs, paid time off, on-site massages, phenomenal work-life balance, and employee discounts, we offer the best benefits package in the DIY consumer electronics industry. Period.
Like what you see? We can’t wait to meet you.
Job Description
Cricut is seeking a Supplier Quality Engineer (SQE) to join our dynamic Quality Engineering team in Johor Bahru. In this role, you will play a key part in ensuring the highest standards of quality in our contract manufacturing operations. You will be responsible for driving continuous improvement, managing supplier performance, and ensuring a world-class customer experience through proactive quality management.
Responsibilities
- Quality Control Ownership: Lead and manage quality control processes at contract manufacturing sites, with a strong focus on continuous improvement and system optimization.
- Pre-Shipment Inspections: Conduct Cricut Pre-Shipment Buy-Offs, monitor production yields, and perform Gemba Walks to identify improvement opportunities.
- Audits & Reliability Testing: Execute periodic process audits and ongoing reliability test audits to ensure compliance and product durability.
- Performance Monitoring: Maintain quality databases and provide weekly performance reports on contract manufacturers.
- Root Cause Analysis: Collaborate with suppliers to drive “zero defect” performance through root cause analysis and corrective actions using tools such as 8D, FMEA, Poka-Yoke, and Control Plans.
- Corrective Action Management: Initiate and manage SCARs/8Ds for non-conformances, and validate the effectiveness of corrective actions.
- Cross-Functional Collaboration: Represent QA in meetings with internal teams, suppliers, and contract manufacturing partners.
Qualifications
*ONLY APPLICABLE TO MALAYSIAN*
QUALIFICATION AND EXPERIENCE
- Bachelor’s degree in Engineering or a related technical field.
- Up to 5 years of hands-on experience in contract manufacturing quality and production management.
- Familiarity with ISO 9001 standards and experience in system/process audits.
- Experience with finished consumer electronics or home appliance products is a MUST.
- Additional experience in plastic or metal manufacturing processes is a plus.
- Strong problem-solving skills and proficiency in structured problem-solving methodologies.
- Excellent written and verbal communication skills in English.
- High attention to detail and ability to work independently.
- Proven ability to collaborate with cross-functional teams and external suppliers.
- Willingness to travel up to 70% of the time to manufacturing sites.
Additional Information
What to Do Next: Please attach your resume including links to your Github and website where applicable. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information!
