JOB DESCRIPTION :
Support Daily Outlet Operations
- Assist in managing day-to-day restaurant operations including floor and kitchen coordination.
- Ensure smooth shift transitions and proper handover between shifts.
Staff Supervision
- Supervise crew members to ensure they follow SOPs in service, cleanliness, food handling, and customer interaction.
- Act as the shift leader when the Manager is not present.
Customer Service
- Ensure guests receive excellent service.
- Handle basic customer complaints and escalate complex issues to the manager.
Inventory Control & Ordering
- Monitor stock usage and assist in stock ordering and receiving.
- Alert manager of low stock or over-usage.
Training & Development
- Assist in training new crew members.
- Guide team on product knowledge, hygiene, grooming, and service standards.
Cashiering & Reporting
- Ensure accurate handling of cash and POS transactions.
- Prepare shift-end sales summary and reports if needed.
Outlet Cleanliness & Safety
- Maintain outlet cleanliness and ensure hygiene and food safety standards are met.
JOB REQUIREMENT :
Education:
- Minimum SPM or Diploma in F&B, Hospitality, Business Management, or equivalent.
Experience:
- Minimum 1–2 years working experience in F&B (restaurant or café environment), with some leadership or supervisory exposure.
Skills Required:
- Good interpersonal and leadership skills
- Able to guide, coach, and motivate a team
- Basic understanding of food hygiene and safety
- Basic computer/POS knowledge
Others
- Willing to work shifts, weekends, and public holidays
- Able to work in a fast-paced environment
- Willing to be transferred/placed at any outlet if needed
BENEFITS :
- Basic salary range from RM2,000 based on experience.
- Performance incentive
- Medical outpatient include dental RM800 per year
- Group insurance
WORKING HOUR :
45 hours on six-day work week basis. The working hours, schedules and rest days for the outlet employees will be arranged and determined by the Outlet Head on a roster basis in accordance with the Company’s operational policies.
WORK LOCATION OLDTOWN WHITE COFFEE (JOHOR & MELAKA) :
1. Taman Universiti (No.35, Jalan Kebudayaan 8, Taman University, 81300 Skudai, Johor)
2. AEON Bukit Indah (Lot F15, 1St Flr, Aeon Bukit Indah, No.8, Jln 15/2, Tmn Bukit Indah, 81200 Johor Bharu)
3. Sri Utama (No.23, Jalan Utama 3/2, Pusat Komersial Sri Utama, 85000 Segamat, Johor.)
4. Setia Tropika (No.2, Jalan Setia Tropika 1/24, Taman Setia Tropika, 81200 Johor Bahru, Johor)
5. Kluang Mall (Lot No. LG-12 & LG-13, The Street, Kluang Mall, Jalan Rambutan, 86000 Kluang, Johor)
6. Batu Pahat Mall (G-43 (Ground Floor), Batu Pahat Mall, No 325, Jalan Kluang, 83000 Batu Pahat, Johor)
7. Toppen Shopping Centre (L3.07 & L3.A07, Level 3, TOPPEN Shopping Centre, No. 33, Jalan Harmonium, Taman Desa Tebrau, 81100 Johor Bahru, Johor Darul Takzim)
8. AEON Melaka (G50, Ground Floor, AEON Bandaraya Melaka Shopping Centre, 2, Jalan Lagenda,Taman I-Lagenda, 75400 Melaka)
Job Type: Full-time
Pay: RM2,000.00 - RM2,300.00 per month
Benefits:
- Health insurance
Application Question(s):
- What is your expected salary ?
- When you can start to work ?
Work Location: On the road
