We are looking for a creative and enthusiastic Social Media Executive cum Content Creator to join our e-commerce team. This role is responsible for managing our social media presence, creating engaging content, and supporting online campaigns to drive brand awareness, traffic, and sales across various digital platforms.
Key Responsibilities:
- Plan, create, and publish engaging content (images, videos, reels, stories) for social media platforms (Instagram, Facebook, TikTok, X, etc.)
- Develop and implement social media strategies aligned with brand goals and marketing campaigns.
- Monitor social media trends and competitor activities to optimize content and engagement.
- Manage content calendars and ensure timely posting across platforms.
- Collaborate with design, marketing, and e-commerce teams to align messaging and branding.
- Write compelling captions, ad copies, and product-related content.
- Track, measure, and report on the performance of social media campaigns (engagement, reach, traffic, conversions).
- Respond to customer inquiries, comments, and messages across platforms.
- Support influencer collaborations and social media partnerships.
- Assist in basic product photography or videography for e-commerce listing and social posts.
Requirements:
- Diploma/Degree in Marketing, Mass Communication, Multimedia, or related field.
- Minimum 2–3 years of experience in a similar role (preferably in e-commerce or retail industry).
- Strong copywriting and storytelling skills.
- Proficient in Canva, CapCut, Adobe Creative Suite, or other relevant editing tools.
- Familiarity with social media analytics tools (Meta Business Suite, TikTok Analytics, etc.)
- Knowledge of current trends in social media, digital marketing, and content creation.
- Creative, resourceful, proactive, and able to work independently or in a team.
- Fluent in English and Bahasa Malaysia.
Job Types: Full-time, Permanent
Pay: RM3,200.00 - RM3,800.00 per month
Benefits:
- Additional leave
- Flexible schedule
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Experience:
- Social media management: 2 years (Required)
Work Location: In person
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