Social Media Executive

1. Content Creation and Management

• Develop, schedule, and publish engaging content across social media platforms (Instagram, Facebook, LinkedIn, Twitter, TikTok etc.)

2. Social Media Strategy and Execution

• Implement social media strategies aligned with marketing goals.
• Research trends and competitor activities to refine the strategy.
• Collaborate with designers, copywriters, videographers and other teams for campaign execution.

3. Community Engagement and Customer Interaction

• Respond to comments, messages, and queries in a timely manner.
• Foster engagement by initiating conversations and running interactive campaigns.
• Manage online reputation by addressing negative feedback professionally.

4. Performance Tracking and Analytics

• Monitor KPIs such as engagement rate, reach, impressions, and conversions.
• Use analytics tools (e.g., Meta Business Suite, Google Analytics, Hootsuite) to track performance.
• Generate monthly performance reports and suggest data-driven improvements.

5. Paid Campaign Management

• Assist in planning and executing paid social media campaigns.
• Optimise ad spending and targeting for better ROI.
• Track ad performance and adjust strategies accordingly.

6. Influencer and Collaboration Management

• Identify and collaborate with influencers, brand ambassadors, and partners.
• Manage influencer campaigns and measure impact.

7. Trendspotting and Innovation

• Stay updated on social media trends, algorithm changes, and emerging platforms.
• Experiment with new content formats (Reels, Stories, AR filters, etc.).
• Ensure consistency in brand voice, tone, and style.
• Optimise content based on platform-specific best practices.

Requirements

• Diploma or Bachelor's degree in Mass Communication, Media Studies, Marketing or relevant field.
• At least 1 year of relevant working experience.
• Ideally some experience at a fast-paced company with various of social media promotion activities.
• Active on social media platform.
• Strong communication and collaboration skills.
• Pro-active and self-motivated, with the ability to work independently as well as participate within the team.
• Able to work under pressure and meet deadlines, possess a mature attitude and a good team player.

*Please attach latest resume & Portfolio in your application.

Job Type: Full-time

Pay: RM2,800.00 - RM4,000.00 per month

Benefits:

• Dental insurance
• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How long is your notice period?
• What is your expected salary for this role?

Experience:

• Social media management: 1 year (Preferred)

Work Location: In person