Job Title: Restaurant Service Crew
Job Types: Permanent, Full-time
Location of restaurant: mutiara damansara
Responsibilities:
Customer Services
- Greet and seat customers with a friendly demeanor.
- Take and deliver customer orders accurately and promptly.
Menu Knowledge:
- Have a thorough understanding of the menu items.
- Provide recommendations and answer customer questions.
Order Accuracy:
- Ensure orders are accurate and meet customer specifications.
- Double-check orders before delivering to tables.
Communication:
- Effectively communicate with kitchen staff and other servers.
- Relay customer feedback and special requests to the kitchen.
Upselling:
- Suggest additional items or specials to enhance the dining experience.
- Promote desserts, drinks, or other upsell opportunities.
Table Maintenance:
- Monitor and maintain cleanliness of tables and dining area.
- Set up and reset tables efficiently.
Billing and Payments:
- Present bills to customers and process payments accurately.
- Handle cash transactions and provide correct change.
Teamwork:
- Collaborate with kitchen and fellow servers to ensure smooth operations.
- Assist colleagues when needed.
Qualifications:
- Previous experience as a server or in customer service is a plus.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Basic knowledge of menu items and ingredients.
- Positive attitude and a customer-focused mindset.
Benefits:
- * Maternity leave
- * Opportunities for promotion
- * Professional development
- * Protected and covered for EPF, SOCSO and EIS
Schedule:
- * Afternoon shift
- * Day shift
- * Evening shift
Supplemental pay types:
- * Yearly bonus
Job Type: Full-time
Pay: RM1,800.00 - RM2,500.00 per month
Work Location: In person
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