Responsibilities
- Receive Pre-Shift handover from Supervisors/Managers or departing members of staff.
- Ensure tables/seating areas are clean and the preparation area is fully stocked for service.
- Greet customers on arrival and seat them while distributing menus.
- Answer any questions customers may have about the menu or food and drink.
- Take orders accurately and record them on our POS system and relay them to kitchen staff.
- Ensure the kitchen is aware of any special orders or requests.
- Prepare drinks orders properly and correctly to guests’ requirements.
- Serve food and drinks when they are ready- ensure accuracy of all orders.
- Check on customers during the meal to ensure food is fine and see if they need anything further.
- Prepare and give the bill to the customer once they are ready to go, and ensure that the bill is accurate.
- Take payment for the bill and ensure payment is taken and posted properly.
- Clear the table and clean the table and chairs once the customer departs and set up the table for the next guest.
- Ensure all assigned areas are kept clean, sanitized, and organized throughout the shift.
- Able to set up and organize events such as birthdays, weddings, and gatherings.
- Had an understanding of how events work from beginning to end.
- Able to entertain organizers and meet their needs.
- Able to operate in a cafe's day operation.
- Running the cafe day to day-to-day operation
Job Requirements
- Able to communicate effectively in Bahasa Malaysia and English, both written and spoken.
- At least 1 year of experience in the food & beverage service industry.
- Able to work on rotating shifts, weekends, and public holidays and with overtime.
- Physical Stamina and Endurance are required. Must be physically able to lift, carry and move large plates and trays of food and glassware and move constantly throughout the shift.
- Reliability, Integrity, Honesty
- Excellent Customer Service Skills
- Warm, friendly, and welcoming personality and demeanor.
Job Types: Full-time, Contract
Contract length: 24 months
Pay: RM1,800.00 - RM2,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Meal provided
- Parental leave
Schedule:
- Rotational shift
Application Question(s):
- Expected Salary
Work Location: In person
Application Deadline: 08/09/2025
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