#LI-DA1
Job Purpose
- Lead and manage day to day operations of Remittance Department to ensure effective, successful, accurate and timely execution of payments.
- Implements effective controls to ensure full compliance to all regulatory laws & regulations as well as Group’s overall guidelines & procedures.
- Strategically oversee and responsible for successful execution and completion of transformation programme.
Key Responsibilities
Strategy and Planning
- Plan and manage payment team to ensure accurate and prompt daily processing in accordance with all relevant MAS and Group policies and guidelines.
- Recommend changes to improve operational efficiency, control and security.
- Identifies key objectives, financial and other performance measures for the department
- Identifies, allocates and organises resource requirements, including people development requirements
Business Performance and Management
- Role model and drive acitivities to encourage and build desired organisational culture, values and reputation in the Group markets and with all staff, customers and regulatory/official bodies
- Ensure procedures are available, up to date, understood and applied by team members
- Continuous review of processes to ensure delivery of high-quality services to customers and meeting the KPIs set while maintaining operational risk to an acceptable level.
- Optimise use of resources to achieve high productivity and optimal performance level.
- Any other responsibilities / task as assigned by management from time to time
People Management
- Develops teams of payment specialists to identify potential candidates
- Ensure ongoing training and development of staff on operating procedure.
- Display exemplary conduct and live by the Group’s values.
- Take personal responsibility for embedding the highest standard of ethics, including regulatory and business conduct across Group.
- Supervise, guide, appraise, counsel and motivate staff to seek performance improvement
- Create a harmoniuos work environement
- Enhance discipline of staff
- Demonstrate strong teamwork with internal and external team member.
- Plan and manage the use of resources during resources crisis due to MC and EL
- Motivate, coach and develop staff in order to maximize operational efficiency
Regulatory Compliance
- Ensures compliance with regulatory requirements, Group policies & procedures, client mandates, guidelines market conventions, and the Department’s policies and procedures globally
- Manage and mitigate financial/reputational risk by ensuring appropriate controls are developed and maintained in compliance with regulatory requirements or company policies.
- Manage and mitigate financial/reputational risk by escalating potential issue immediately
- Responsible to escalate any Money Laundering and Suspicious Transactions in relation to inward and outward remittance payments
Risk Management
- Proactively monitors and manage operational within the Business Units, system/channel risk (with operational control) of the products and actively highlight any potential and actual breakdown of controls
- Responsible for the identification, escalation, management and mitigations of all aspects of risk in accordance with all relevant product
- Establishe Business Key Risk Indicators to proactively identificial thematic and emerging risk
- Actively managing and monitoring performance against defined Key Risk and Performance indicators
- Ensure controls are efficiently and effectively exercised in order to prevent frauds and losses
Sustainability Development
- Optimises business operations and resources, creating efficient processes, reduce costs and strengthens Group brand.
Job Specification Qualifications
- Bachelor's Degree or Professional Qualification in the relevant discipline (Accounting/ Finance/ Business/ Economics/Financial Engineering)
- 10 years of experience of relevant banking background in established bank / financial institutions
- 5 years of prior leadership position in a banking role in established financial institutions
Required Competencies and Skills
- In-depth knowledge of SWIFT message format MT and MX series; and banking products and services, including the rules and regulations in the domestic and internaational markets
- MEPS+, Reconciliations, Investigation, Treasury - Deal Booking & Reversal
- Effective, commercial experience in running Operations to keep the operating expenses low and within budget
- Strong presentation and influencing skills, required in guiding and assisting teams in putting forward proposals for clients, whenever necessary
- Good reputation and business network in the Wholesale banking community Internationally
- Builds strong culture of excellent service and growth opportunities for Group to attract and retain top talents
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