a. Handle incoming calls professionally and provide accurate and timely information, alternatives and solutions to customers on products and services (UMRAH, OUTBOUND, DOMESTIC TRAVEL PACKAGES and suitable FLIGHT INFORMATION).
b. Follow up with customers to resolve issues to ensure customer satisfaction is met
c. Apply proper phone etiquette to manage various customer situations.
d. Post information, file documents and maintain paper and computer records management/file systems.
e. Coordinate reservations, contracts, and record keeping for tours and facility reservations.
f. Assist with coordination of events.
g. Communicate with staff for special needs for scheduled activities.
Job Type: Permanent
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Maternity leave
Application Question(s):
- Willing to travel to HQ(Shah Alam) for training?
Application Deadline: 09/30/2025
Expected Start Date: 08/15/2025
