What you'll be doing
- Handling incoming customer inquiries and providing accurate and timely responses
- Assisting customers with product information, pricing, and order placement
- Providing a high level of customer service to build strong, lasting relationships
- Supporting the sales team by identifying potential new business opportunities
- Maintaining detailed records of customer interactions and sales activities
- Collaborating with cross-functional teams to ensure customer needs are met
- Attending to customer complaints and finding effective resolutions
What we're looking for
- Excellent customer service skills with a proven track record of success
- Strong communication and interpersonal abilities, both written and verbal
- Ability to work in a fast-paced environment and multitask effectively
- Proficient in using various office software, such as Microsoft Office suite
- Positive attitude and a team-player mindset
- Relevant experience in a sales or customer service role preferred
Job Types: Full-time, Permanent
Pay: RM1,700.00 - RM3,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
Supplemental Pay:
- Yearly bonus
Application Question(s):
- Are you able to work in Terminal Tun Aminah? Are you interested in tour and travel?
Language:
- English (Preferred)
- Bahasa (Preferred)
Work Location: In person
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