Responsibilities
- Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
- Help drive business and maximize sales through customer service, product knowledge, merchandise presentation and promotion.
- Implement all operational policies and procedures in order to satisfy the needs of the customer while helping Tesla achieve its goals.
- Understand who our guests are, what brought them to Tesla, their intent and timeline to purchase, thus creating a robust Customer Profile
- Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda
- Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners
- Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential
- Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management
Requirements
- Customer service experience required
- Positive, enthusiastic and passionate about the changes in the personal transportation industry
- Self-starter who possesses exceptional time management skills and has great attention to detail.
- Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines.
- Passionate dedication and ethical approach to sales management and operations.
- Ability to understand and convey business issues and technical concepts
- Strong sense of team mentality and reliability
- Strong communication skills in Local Language and English
- Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives
- Ability to work evenings and weekends
- MUST have and maintain a valid driver’s license and a safe driving record
Whatsapp : 010-4236640
Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM2,800.00 - RM5,000.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
- Rotational shift
Work Location: In person
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