We are hiring a motivated, service-driven individual to provide remote customer support for a major mobile gaming client. This role requires fluency in Mandarin and English to handle customer inquiries via live chat and email.
Key Requirements:
- Fluent in Mandarin and English (written and verbal).
- Minimum 1 year of customer service experience (gaming industry a plus).
- Must own a laptop and have reliable internet.
- Available for rotational shifts, including nights and weekends.
What You'll Do:
- Manage customer interactions via live chat and email.
- Solve problems according to company guidelines.
- Use multiple software systems to track and resolve issues.
- Work on a rotating schedule that includes evenings, nights, and weekends.
We Offer:
- A full-time remote position.
- RM3,000 monthly salary
- Comprehensive benefits (health insurance, maternity leave).
- Paid training and clear career advancement opportunities.
If interested, please WhatsApp your resume to 601126210351. Please ensure you can meet the salary and shift requirements.
Job Type: Full-time
Pay: RM3,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Application Question(s):
- Can you attend the interview on either Tuesday or Thursday between 2:00–3:30pm?
- Do you own a personal laptop and have access to stable internet connectivity?
- Are you agreeable to the offered salary of RM3,000?
- Are you willing to work rotational, including night shifts and weekends?
- Do you have experience in customer service/ mobile gaming?
Work Location: In person
Expected Start Date: 09/08/2025
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