Receptionist (Bilingual - Malay & English)

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 Job Description: 

Job Summary:

We are seeking a friendly and professional Receptionist who is fluent in Malay and English to join our team. The ideal candidate will have 1–2 years of experience in administrative or front-desk roles and will be the first point of contact for visitors and callers. Your role is essential in creating a welcoming environment and ensuring smooth office operations.

Key Responsibilities:

• Greet visitors and direct them to the appropriate staff or department
• Answer, screen, and forward incoming phone calls
• Respond to emails and inquiries in a timely and professional manner
• Maintain the cleanliness and organization of the reception area and the center
• Manage incoming and outgoing mail and courier services
• Assist with administrative tasks such as data entry, filing, photocopying, and document preparation
• Schedule appointments and manage meeting room bookings
• Support other departments with ad-hoc administrative duties as required

Requirements:

• Proficient in both Malay and English (spoken and written)
• 1–2 years of experience in a receptionist, administrative assistant, or similar role
• Good communication and interpersonal skills
• Professional appearance and demeanor
• Basic computer literacy (Microsoft Office, email, etc.)
• Able to multitask and work independently with minimal supervision

Preferred Qualities:

• Customer service-oriented mindset
• Punctual, reliable, and well-organized
• Willingness to learn and take initiative

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Scheduled Weekly Hours: