Company Description
ABOUT AVERY DENNISON
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com.
AVERY DENNISON IS PROUD TO BE CERTIFIED GREAT PLACE TO WORK IN AUSTRALIA, CHINA, INDIA, INDONESIA, SINGAPORE, THAILAND AND VIETNAM, AND RECOGNIZED AS ONE OF THE BEST COMPANIES TO WORK FOR IN ASIA IN GREATER CHINA AND VIETNAM.
Job Description
ABOUR YOUR ROLE
- The Quality Engineer is responsible for customer complaints, IPQC and OQA and Inspection activities of Operations. He/she will manage site customer incidents with appropriate containment action, failure analysis and corrective and preventive actions and upholding the Quality compliance guidelines.
YOUR MAIN RESPONSIBILITIES WILL INCLUDE
Establishing the quality system procedures related to the QA department, set up quality standards, ensure conformance to requirements and define and update relevant Product Quality’s Work Instructions.
Initiating Continuous Quality Improvement plan, participating in Quality Control Plan and Quality Assurance Plan (QCP/QAP), Failure Modes and Effect Analysis (FMEA) and statistical techniques.
Coordinating customer complaints and feedback through structured problem solving and root cause corrective action analysis.
Liaise with customers on quality conformance and related issues. Perform investigation, root cause analysis, corrective action and preventive action for in- house rejects and customers’ complaints including verification of action taken.
Utilizing quality tools to analyze and determine the root cause of various products' defects and ensure that corrective action is taken to eliminate recurrence.
Leading all ISO certifications and audit activities including participating with all customers in assessments, process documents, training and audit. Responsible for the product quality and the quality system requirements of such product.
To perform any other duties as and when required by immediate superior.
To certify or recertify QA Inspectors assigned to the various operations.
Performing compliance audits and ensuring all procedures are carried out effectively.
Defining roles and responsibilities and identifies training needs for subordinates.
Qualifications
WHAT WE WILL BE LOOKING FOR IN YOU
Education: Degree in Quality Assurance, Electrical/Electronic Engineering, Mechanical Engineering or equivalent.
Experience: More than 3 years’ experience in quality and/or similar capacity in an electronics manufacturing environment.
Drive proactive continuous improvement on Yield and Quality Metrics
Data driven in decision making and status reporting.
Leading process risk management and production/process validation activities
Provide supervision and technical guidance to QA Inspectors/Leaders
Good knowledge in quality management tools such as SPC, Minitab, FMEA, Control Plan etc.
Work independently and have a strong sense of urgency and possess good analytical skills.
Experience in handling customer complaints and providing professional feedback.
Good leadership skills and is a good collaborator and team player.
Possess good communication and problem solving skills.
Show willingness and “can do” attitude.
Good spoken and written in English and Bahasa Malaysia.
Additional Information
AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status.
