PTP Process Control and Query Specialist

• Candidate must possess at least a Bachelor’s Degree / Professional Degree / Master's Degree in Finance/Accountancy or equivalent.
• 2+ years of experience in PtP within an international and multicultural environment.
  Good communication skills (English – both verbal and written is a must)
• High degree of autonomy
• Good Team player
• Continuous improvement mindset, drive change
• Adaptability to a changing environment within GBS
• Basic project management skills
• Prioritization and Time management skills
• Strong coordination and delegation skills
• Strong people & stakeholder management in a multicultural environment
• Hands on / 'Can do' - mentality ('Owners Mindset')
• Result and performance driven ('Purpose Driven')
• Customer & Service oriented ('Commercially Obsessed')

• Professional Development and Growth
• Cross-Functional Collaboration
• International and Multicultural Experience
• Performance-Driven Environment
• Skill Development Opportunities
• Change & Innovation Culture

• Daily coordinate the team on the process control and query activities; ensure that operational KPIs, productivity and CI targets are met on a team level
• Handling queries & trouble shooting issue - responsible for handling vendor and employee/business partner queries. As a FrieslandCampina representative, gives accurate information to suppliers/business partners, with professional way of communication and behaviour.
• Follow-up – responsible for follow-up on pending items and reminders
• Resolved query as 1 level and escalate/route query to the right PIC for 2nd level handing.
• Executing and coordinating processes related to incoming invoices, such as claims, returns, balance notifications, master data maintenance etc.
• Liaising with internal stakeholders and external suppliers of the company.
• Continuously monitoring data in PTP subledgers/general ledger and related systems to ensure compliance.
• Assist in preparing internal policies and Annual Report based on applicable accounting and internal rules.
• Active participation in month-end closing activities, 100% timely completion of ICF controls on a monthly basis.
• Proving data, information and reports to different Stakeholders on a regular and ad-hoc basis.
• Participating in reporting and reconciliation activities.
• Executing document and file management, as well as archiving activities, related to PTP queries.
• Investigation, analysis and action on the open items for GR/IR general ledger, AP liability ledger/subledgers and all other AP related GL accounts; clearings of these open items; analysis and solving deviations and exceptions.
• Clearing and/or perform the necessary actions in order to maintain the open items for the GR/IR general ledger and Liability/AP subledgers and all other AP related GL accounts.

Projects and process optimization:

• Identifies bottle necks in (work) processes, provide proposals on improvement opportunities, ensure implementation after approval and track progress.
• Is an active team member in the PtP community in resolving cross team issues, taking ownership in an E2E cross functional, optimized process

Governance and Stakeholder Management

• Supports discussion with internal stakeholders through StP reviews, Senior will be 1st level of esacalation, suggest to replace by Escalate to seniors when required.
• Builds a strong governance vertically within the team as well as horizontally across the different business units and process and control teams.