Protege Trainee - IT Technician

Responsibilities:

• Provide client support and technical issue resolution on products and services;
• Diagnosing, troubleshooting hardware and software issues and repairing devices;
• Identify and correct or advise on operational issues in clients’ computer systems;
• Provide pre-sales support in the area of server, storage, networking, video conferencing, cloud solutions, etc;
• Understanding customer’s requirements and provide proposals accordingly;
• Perform hands-on configuration of networking equipment such as Wireless Access Points, Switches, Firewall, etc;
• Required to perform onsite service at clients’ locations as and when required;
• Obtain technical certifications that are assigned by Head of Department or Management;
• Arrange, follow up warranty procedures and process for customer on case assigned.
• Perform any ad-hoc tasks which may be assigned from time to time

Requirements:

• Fresh graduate, unemployed or working part time basis
• Possess minimum Certificate of Successful Completion of Degree Program
• Candidate must possess a Bachelor's Degree, in Computer Science/Information Technology, Science & Technology or equivalent.
• Required language(s): English, Bahasa Malaysia.
• Required skill(s): Hardware & PC troubleshooting, System Administration and Networking.
• CCNA certificate will be added advantage.
• Able to work extra hours, independently, full responsibility and with minimum supervision.
• Possess a valid driving license and able to travel Nationwide
• Applicants must be willing to work in 3 Two Square, Petaling Jaya
• 1 year contract basis

Benefits:

• Over Time Claim
• EPF, SOCSO and EIS
• Staff Purchase Scheme
• Product Training
• Minimum Allowance RM2500 for 1 year contract
• Training fees fully borned by Company
• 12 days Annual leave
• 12 days Medical Leave

Training provided:

• Communication and Networking Skills
• Creative and Analytical Thinking
• Value Driven Professional
• Organizational Adaptability
• Grooming and Etiquette)
• Entrepreneurship 101
• Environment Sustainability and Social Impact

Job Types: Contract, Fresh graduate
Contract length: 8 months

Pay: RM2,000.00 - RM2,600.00 per month

Benefits:

• Professional development

Application Question(s):

• Do you own a car?
• Can you travel out of Klang Valley, within Malaysia?
• Are you able to work from Monday to Friday, 8.30am to 6.30pm?

Education:

• Bachelor's (Preferred)

License/Certification:

• car license (Preferred)

Work Location: In person