Key Responsibilities:
- Assist patients and their family members with billing inquiries, payment plans, and financial policies.
- Verify patient insurance and guarantee letters (GL) prior to admission or procedures.
- Liaise with insurance companies, corporate clients, and third-party payers to ensure timely approvals and accurate billing.
- Provide accurate cost estimates for procedures or hospital admissions.
- Ensure proper documentation and filing of all patient-related billing and payment records.
- Monitor outstanding bills and follow up with patients or companies on overdue accounts.
- Coordinate with internal departments (e.g., Admission, Billing, Customer Service) to resolve discrepancies or patient concerns.
- Prepare daily reports on billing status and outstanding accounts.
- Assist in generating invoices, receipts, and other finance-related documents.
- Support the Credit Control Officer in managing credit limits and financial risk.
- Attend to walk-in patients and assist with payment arrangements or queries.
- Maintain strict confidentiality and professionalism in handling patient information.
Job Types: Full-time, Permanent
Pay: RM1,800.00 - RM2,000.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
- Rotational shift
- Weekend jobs
Supplemental Pay:
- Performance bonus
Work Location: In person
Expected Start Date: 08/01/2025
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