In this role, you will be supporting the Operation Team by coordinating activities, managing schedules, and ensuring smooth order processing. Multiple roles are available, offering a great opportunity to gain hands-on experience in operations.
Responsibilities:
- Manage customer interactions through phone, email, and other channels.
- Process customer orders in a timely and accurate manner.
- Prepare and issue sales documents such as Quotations, Tenders, Sales Orders, Delivery Orders (DO), and Purchase Orders (PO).
- Constantly follow up on shipment status, update customers on open orders, and respond to inquiries promptly.
- Coordinate with internal teams (Sales, Marketing, Finance, Service, Warehouse, Shipping, Customer Service) to ensure smooth and on-time order fulfillment.
- Handle customer requests, complaints, returns (GR), and ensure proper documentation of DOs and POs.
- Monitor and manage spare parts stock and support maintenance quotations/contracts follow-up.
- Carry out other duties assigned to support overall order processing and customer service.
Requirements:
- Diploma/Degree in Business Studies, Administration, Management or equivalent.
- Computer literate: MS Office, MS Word, PowerPoint.
- Fluent command of English and Bahasa Malaysia is an added advantage.
- Fresh graduates are welcome to apply.
Job Types: Contract, Temporary, Internship
Contract length: 3-6 months
Pay: RM1,000.00 - RM1,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Application Question(s):
- What is your internship period (start and end date)?
Education:
- Bachelor's (Preferred)
Work Location: In person
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