Job Title: Sales Representative
Role Overview:
The Sales Representative will assist merchant acquisitions and onboarding.
This role involves merchant acquisition, supporting the sales process, onboarding merchants, managing customer interactions, and ensuring smooth onboarding experiences.
Responsibilities:
- Setting Sales Goals and Strategies: Establishing clear sales targets and developing plans to achieve them.
- Lead Generation and Prospecting: Identifying potential customers and generating leads through various methods such as research, networking, and cold calling.
- Closing, Onboarding and Activation: Manage the end-to-end process of closing, onboarding and activating new merchants for company services, ensuring timely setup and compliance with all requirements.
- Customer Interaction: Engaging with potential and existing customers through phone calls, emails, and face-to-face meetings to build relationships and close sales.
- Customer Support and Relationship Management: Addressing customer inquiries, resolving complaints, and maintaining ongoing relationships to ensure customer satisfaction and loyalty.
- Sales Process Management: Utilizing specific software programs to manage the sales pipeline, track progress, and ensure efficient sales operations.
Requirements:
- At least 1 year of experience in sales, with a fundamental understanding of the payment/fintech market landscape.
- Proven experience in business development and strong communication skills with an extensive network.
- Proficiency in Microsoft Excel and PowerPoint.
- Strong written and verbal communication skills in English, with Malay and Mandarin as an added advantage.
- Natural flair for interpersonal and intrapersonal skills.
- Strong problem-solving and conflict resolution skills to manage both internal and external stakeholders with a high sense of urgency.
- Self-driven, highly motivated, and able to work well in a fast-paced environment.
Contract Period:
3 months probation + 9 months subject to performance renewal
Salary:
RM2,500/month + Incentive: RM 150
Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM2,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
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