Mandarin Speaking HR and IT Operations Manager(Mid Valley, KL)

Key Responsibilities:

Human Resources:

• Develop and implement HR strategies and initiatives aligned with business objectives.
• Handle end-to-end recruitment, onboarding, and offboarding processes.
• Manage performance management, employee development, and engagement programs.
• Handle employee relations, disciplinary matters, and grievance resolution.
• Ensure up-to-date compliance with labor laws and internal policies.
• Maintain and enforce the employee handbook and HR policy framework.

Claims Processing & Payroll:

• Process the monthly payroll and ensure accuracy, compliance, and timely execution.
• Process employee reimbursements, health insurance, and statutory claims.
• Coordinate with finance for salary disbursement, tax filings, and statutory deductions.
• Generate and validate payroll reports using SQL.
• Maintain accurate records in payroll databases and support compliance audits.

IT Management:

• Ensure employee onboarding/offboarding includes proper IT access and asset provisioning.
• Manage vendor relationships for software licensing, cybersecurity tools, and service agreements.
• Implement and enforce data protection policies aligned with local compliance standards.
• Oversee resolution of hardware, software, and network issues with internal/external IT support.

Knowledge and Skill Requirements:

• Bachelor’s degree in HR, Business Administration, or a related field (Master’s preferred).
• Minimum of 5+ years of HR experience, with at least 2+ years in a dual or managerial role.
• Experience in managing or administering SQL-based payroll systems.
• Solid understanding of payroll compliance, statutory filings, and claims processes.
• Intermediate to high SQL knowledge to extract and validate data from HR/payroll systems.
• HR certification is a plus.

Benefit:

• EPF + SOCSO
• Annual Leave + Medical Leave

Job Type: Full-time

Pay: RM8,000.00 - RM13,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• HR: 5 years (Required)
• dual or managerial role: 2 years (Required)

Work Location: In person