Summary
As a Lobby Ambassador at Hyatt, you are the welcoming face and gracious host of the hotel’s arrival experience. Positioned in the heart of the lobby, you play a key role in creating a memorable first and last impression for all guests. With a warm, attentive presence, you anticipate needs, offer personalized assistance, and exemplify Hyatt’s commitment to care and hospitality excellence.
Qualifications
- Diploma in Hospitality or equivalent experience in a luxury hotel environment preferred.
- Minimum 1–2 years of guest-facing experience in hospitality, front office, or concierge roles.
- Excellent communication skills, both verbal and written, with fluency in English; additional languages are an asset.
- Friendly, confident, and composed under pressure, with a natural flair for guest interaction.
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