Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.
Shape your Career with Citi
We’re currently looking for a high caliber professional to join our team as Analyst, KYC Operations (Internal Job Title: KYC Operations Analyst - C10) based in Kuala Lumpur, Malaysia
Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance:
We empower our employees to manage their financial well-being and help them plan for the future.
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
In this role, you’re expected to:
Review all information and documentation ensuring compliance with local regulation and Citi Standards
Reach production target monthly target 100%
Reach 90% quality score or more monthly on In Process Review (IPR) and Post Execution Quality Review (PEQR)
Maintain average SLA Checker of < = 2days New to Bank and < = 3days Renewals for each record reviewed for all record
Complete all mandatory trainings by required due date (0 overdue trainings)
Attend policy trainings or quality trainings scheduled to ensure fully up to date on latest policy
Engage with Team Lead to work on any areas for improvement as directed in order to hit the Quality target
Ensure KYC Workflow Tool (KWT) is up to date, all mandatory fields, status and commentary are accurately updated
Contribute to Case Manager on the proper completion of the record.
Support Case Manager to reach the First Time Review (FTR) targets
Participate in Weekly Team Meetings, Monthly 1:1 meeting, Daily Huddle, any performance improvement initiatives as directed by Team Lead Development
As a successful candidate, you’d ideally have the following skills and exposure:
1-3 years of relevant experience
Experience in KYC Operations, AML, Regulatory Compliance Requirements, KYC Checker
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today
https://jobs.citi.com/dei
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Job Family Group:
Operations - Services------------------------------------------------------
Job Family:
Business KYC------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
