Location: Suria Inanam, Kota Kinabalu
Industry: Customer Support & Business Process Outsourcing
Department: Collection / Customer Service
Internship Overview
Join us and gain real-world exposure to the fast-paced environment of a customer-focused team! Interns at Primiertel are treated as future leaders — we will equip you with hands-on experience in customer service, sales support, and collection operations.
Programme Objectives
- Provide structured practical experience in customer communication and operations
- Develop interpersonal, problem-solving, and multitasking skills
- Train interns on meeting KPIs in a professional work setting
- Expose interns to performance-driven culture with daily & weekly targets
- Build confidence in handling calls, customer objections, and teamwork
Job Scope (Intern):
- Assist Customer Service Assistants (CSA) in outbound and inbound call tasks
- Support the Collection Team in contacting clients regarding payment follow-ups
- Help monitor and update CRM systems and databases
- Attend training sessions and apply strategies to meet collection KPIs
- Participate in team briefings and daily reporting
- Assist with admin tasks related to collection follow-ups and feedback
Requirements:
- Students in Business Admin, Marketing, Communication, or related fields
- Able to commit minimum 3 months internship
- Willing to learn and handle high-pressure, KPI-driven tasks
- Proficient in Bahasa Malaysia & English (bonus if know Mandarin or Indonesian)
- Positive attitude, punctual, disciplined, and proactive
Internship Benefits:
- Monthly Allowance: RM500 – RM800 (based on performance & duration)
- Performance Bonus (daily & weekly – KPI-based)
- Certificate of Completion
- Training & mentoring by experienced Team Leaders
- Career progression opportunity (high-performing interns may be absorbed into full-time roles)
Working Hours:
Monday – Sunday (6 working days/week)
1 day off (rotational)
9:00 AM – 6:00 PM
How to Apply?
Send your resume or internship letter to:
0187617872 (WhatsApp) OR
[email protected]
Job Type: Internship
Contract length: 6 months
Pay: RM500.00 per month
Language:
- Bahasa Indonesia (Required)
Work Location: In person
