Responsibilities:
1. Import & Export Operations
- Manage end-to-end import and export operations including order processing, shipping, and delivery.
- Verify accuracy of shipping documents, including bills of lading, invoices, certificates of origin, and packing lists.
- Ensure timely clearance of goods by coordinating with relevant government authorities.
2. Customs & Trade Compliance
- Ensure strict compliance with domestic and international trade regulations.
- Handle applications for import/export permits, licenses, and certificates (e.g., SIRIM, MITI, FTA).
- Classify goods correctly using HS codes and ensure correct duty/tax applications.
- Maintain good working relationships with customs officers, freight forwarders, and port authorities.
3. Freight & Logistics Management
- Compare freight rates and recommend optimal shipping options (air, sea, road).
- Negotiate with carriers and logistics service providers for best rates and services.
- Monitor third-party logistics performance (freight forwarders, transporters, etc.).
- Ensure timely pickup, dispatch, and delivery of shipments, minimizing delays.
4. Inventory & Warehouse Coordination
- Coordinate incoming shipments with warehouse team to manage inbound goods and storage.
- Track and reconcile stock based on import/export data.
- Report on any damage or discrepancies related to inbound/outbound shipments.
5. Communication & Coordination
- Act as the main point of contact for suppliers, logistics providers, customs brokers, and internal departments.
- Provide regular updates to sales, procurement, and production teams on shipping schedules.
- Address and resolve any import/export issues such as delays, demurrage, or incorrect documentation.
6. Risk Management & Process Improvement
- Identify risks in import/export processes and suggest preventive actions.
- Implement improvements to streamline operations, reduce cost, and improve delivery time.
- Monitor geopolitical changes, trade tariffs, and global supply chain risks.
7. Documentation & Reporting
- Maintain and archive all shipping and trade documents in compliance with company policy and legal requirements.
- Generate weekly/monthly reports on import/export status, shipment costs, and performance KPIs.
- Prepare documents for internal and external audits.
Requirements:
· Diploma/Degree in Logistics, International Business, Supply Chain Management, or related field.
· 2–5 years of experience in import/export operations or logistics.
· Knowledge of Incoterms, HS codes, customs procedures, and shipping documentation.
· Good communication and negotiation skills.
· Proficient in Microsoft Office and logistics software.
· Ability to work under pressure and meet deadlines.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,000.00 - RM4,000.00 per month
Benefits:
- Free parking
- Opportunities for promotion
- Professional development
Application Question(s):
- What languages do you speak? Mandarin is a plus.
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- import & export: 1 year (Preferred)
Work Location: In person
