Human Resources Business Partner (HRBP)

Job description

• Serve as the main HR contact for retail employees across all stores/boutiques operating in Malaysia.
• Understand business priorities and provide HR strategies that support growth, talent development, and operational efficiency.
• Participate in the hiring of key roles to ensure alignment with business requirements and brand fit.
• Support strategic workforce planning, internal mobility, and succession planning efforts.
• Identify skill gaps and development needs through performance reviews and business goals.
• Work with HODs to create personalized employee development plans.
• Track progress and measure effectiveness of talent development efforts.
• Liaise with agency to ensure timely and accurate submission of employment pass application or renewal.
• Track application status and maintain communication with expatriate to ensure smooth relocation process.
• Provide guidance on employment-related matters and address issues in accordance with company policies and legal requirements.
• Maintain accurate records of employee relations activities, disputes and outcomes.
• Work with the team to organize employee engagement activities, including team-building events, recognition programs, and other morale-boosting initiatives.
• Support the rollout of local and group-wide HR initiatives and programs.
• Assist with the continuous improvement of HR processes and systems to enhance operational efficiency.

Profile

• Minimum 4 years of progressive HR experience, with at least 2 years in an HRBP or generalist role.
• Experience in luxury retail, broader retail, hospitality, or lifestyle industries preferred.
• Strong business acumen and a proactive, solution-oriented mindset.
• Excellent interpersonal, communication, and stakeholder management skills.
• High attention to detail, discretion, and ability to manage multiple priorities in a fast-paced environment.
• Confident in dealing with employees at all levels.

Professional requirements

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field.
• Knowledge of Malaysian employment law and HR best practices.
• Familiarity with HRIS systems such as SAP SuccessFactors is an added advantage.