About Us:
Upstream BPO is a fast-growing business process outsourcing company committed to delivering top-tier customer engagement solutions. We work with reputable clients across various industries, and we believe in nurturing talent from the ground up. If you're a confident communicator and ready to kick-start your career, we want to hear from you!
Role Summary:
We are looking for enthusiastic and driven individuals to join our team as Telemarketers. Whether you're a fresh graduate or someone looking to gain experience in sales and customer service, this is your opportunity to grow in a dynamic and supportive environment.
Key Responsibilities:
- Make outbound calls to potential customers to promote products and services
- Handle inquiries, provide information, and create interest in client offerings
- Set appointments or transfer qualified leads to the sales team
- Record and update customer information accurately in the system
- Meet daily/weekly targets and KPIs set by the team leader
- Maintain a positive and professional attitude at all times
Requirements:
- Fresh graduates are highly encouraged to apply – full training will be provided
- Excellent communication and interpersonal skills
- Confidence in speaking over the phone
- Positive mindset and willingness to learn
- Ability to work both independently and as part of a team
- Basic computer skills
Job Type: Full-time
Pay: RM1,500.00 - RM3,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
Supplemental Pay:
- Attendance bonus
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Telemarketing: 1 year (Preferred)
Language:
- Mandarin (Preferred)
Location:
- Kuala Lumpur (Preferred)
Work Location: In person
