Job Summary
The Guest Services Associate is responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay, answer any guest inquiries regarding the city, events, and attractions. Guest Service Associate must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Guest Service Associate must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers
Job Types: Full-time, Permanent
Pay: RM1,800.00 - RM2,200.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Johor Bahru: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Front desk: 1 year (Preferred)
Language:
- Bahasa & English (Preferred)
Work Location: In person
