The Global Travel and Expense Specialist responsibilities include (but are not limited to) leading expense and travel program implementations, improving department related processes, Maintaining SAP Concur and ensuring Expense Reports are submitted in a timely and compliant manner.
- Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and incompliance with Company’s Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company’s Rules to Live By
- Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford’s Management System
- Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement
- Responsible for SAP Concur (Travel & Expense) system maintenance activities and development/running of reports (eg: Travel Bookings, T&E, CTA and Supply Chain Procurement Cards)
- Develop and implement process improvements to increase efficiency and accuracy of data transmissions, related project initiatives, testing new functionality and supporting system upgrades
- Drive ownership of key deliverables across organization wide stakeholders to implement better process design and scalable solutions
- Creation of, tracking and adherence for/to all required metrics
- Point of contact for escalation of Travel & Expense End User Support
- Serve as the lead contact for internal/external audits pertaining to expense report processing and travel bookings
- Evaluate current and new process solutions to provide recommended improvements and standardization
- Regularly interface with other teams to resolve escalations, system discrepancies and disputes in a timely manner
- Create and maintain SOP process documentation
- Assist in developing policies and procedures with effective controls to mitigate relevant process risks as needed
- Work with the third-party offshore service provider to improve process efficiencies and service level agreements
- Identify and track Key Performance Indicators (KPI) and operational metrics to ensure program objectives are met; ensure transparency and sharing with stakeholders
- Collaborate with relevant organization wide stakeholders to understand related Business Process and System Requirements to provide Data / Actionable Insights via relevant Analytics Solutions (Power BI or other data visualization tools)
- Perform data sanity checks prior to publishing reports
- Maintains effective communications with all key stakeholders both internal and where appropriate external.
- All employees have an accountability to the organization to be financially responsible whether they oversee a function budget or simply their own expenses.
- Employees have a responsibility for developing their own careers within the Company including completing all necessary function, compliance & business standards training to enhance their knowledge, skills, and experience.
- BS/BA degree in Business, Supply Chain, Finance, or IT relevant discipline
- 3-5 years of experience in the SAP Concur Solutions system OR SAP Concur Administrator System
- Background in Accounting, Finance, Purchasing IT/business and/or related field preferred
- Experience with an internal credit card program used for employee expense and travel card; experience with an online credit card management system (e.g., Citi Manager, Works, Payment Net, GCMS, or Major Credit Card Company).
- Hands-on maintenance, interface management, data integrity, troubleshooting, and issue resolution.
- Experience in policy and process development/improvement
- Experience assessing, designing, and documenting processes including process flows and maps required
- Experience working with enterprise resource planning systems (ERP)
- Experience developing and delivering training
- Highly organized with attention to detail; ability to multi-task between different tasks and projects
- Strong problem-solving skills: ability to work will in a fast-paced environment
- Results-orientated team player; success in working with and across multiple departments of a company
- Self-Driven with the ability to work with little to no supervision
- Presentation skills necessary to effectively communicate, update, persuade, and facilitate discussions with all levels of management
- Advanced proficiency with MS Office Pro
- Critical Thinker with the desire to challenge existing processes and improve efficiencies
- Efficiency with Developing Cognos Report
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