Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job Description
Role Summary:
You will be an important member of the Bulgaria-based finance team with a global remit within Global Finance. You will support both the Global Finance Service (GFS) Measurement Reporting and Continuous Improvement Framework within the Bulgaria GFS.
This includes leading the delivery of Global Scale projects, working with Global Finance Senior Specialist to lead the Use of EmPower Program, supporting the GFS BG Teams on the delivery of key CI Projects which focus on delivering capacity creation within the teams. You will apply deep process expertise to develop processes, while also supporting us in enhancing quality through performance evaluation and continuous improvement efforts.
Principle responsibilities
GFS Key Performance Indicator Reporting Governance
- Ensure the update on the KPI Reporting Data by working together with the GFS BG Managers and Leads.
- Quality checks on the GFS BG KPI Reporting Data ensuring that the KPI Reported is complete and Accurate
- Analyze GFS BG KPI Data, and provide critical insights to GFS BG Head, and SVP of Transformation on the key drivers for the KPI Movements
- Facilitate the KPI Reporting Onboarding Session for New Managers in GFS BG
- Communicate any updates/enhancement made to the KPI Reporting Process to GFS Leadership Team.
Support the 5% Delivery Projects
- Set up and coordinate the Monthly Project Forum, to monitor the progress of the key CI project for GFS BG while provide support/advise to resolve any roadblock and issues faced by the Project Team.
- Send Periodic reminder to the GFS BG Managers & Lead to ensure update of CI Project status onto the Global EmPower Tracker
- Coordinate with the Global Finance Improvement Senior Specialist to facilitate the PE log Triage Call to review all Global Finance Process Excellence requests, initiate EmPower workshops and projects to improve processes before further automation, determine the most appropriate automation solutions (Oracle CR, RPA...), and route requests to relevant teams for delivery. Maintain oversight on status and progress across development teams.
- Offer coaching and support for GFS BG individuals to complete Lean Six Sigma Yellow Belt certification following initial training.
- Support Global Finance Improvement Senior Specialist in conducting bubble-up sessions, workshops, and Kaizen/Lean Six Sigma projects to identify, and deliver finance process improvements.
Qualifications
More About You:
- Recent graduate Degree in business, finance, data science or equivalent / 1-2 years of experience in continuous improvement work
- Basis experience of process mapping and use of Visio (process mapping tool)
- Basic experience/knowledge on Gen AI Platforms
- Comfortable in working with multifunctional and multicultural teams / users, and remote team members
- Confident in engaging with multifunctional team members at all levels.
- Knowledge in Data analytics and interpretation to identify, measure and priorities process improvement opportunities
Additional Information
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
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