Job Title: Front Desk Officer
Location: Melaka Tengah, Malaysia
Employment Type: Full-Time
Job Overview:
We are looking for a friendly, professional, and well-organized Front Desk Officer to manage reception duties at our office/property in Melaka Tengah. The Front Desk Officer will be the first point of contact for visitors, handling inquiries, managing calls, and ensuring smooth front office operations.
Key Responsibilities:
- Greet and welcome guests or clients in a professional and friendly manner.
- Answer, screen, and direct incoming phone calls.
- Manage front desk operations, including visitor logbooks and appointment scheduling.
- Provide basic information about the company’s services/facilities.
- Handle incoming and outgoing mail, parcels, and courier arrangements.
- Maintain cleanliness and organization of the reception area.
- Assist in administrative support tasks such as filing, data entry, and document preparation.
- Coordinate with other departments to ensure smooth daily operations.
- Address guest/customer inquiries and resolve issues promptly or escalate when necessary.
Requirements:
- Minimum SPM / Diploma in Business Administration, Hospitality, or related field.
- Prior experience in front desk, receptionist, or customer service role is an advantage.
- Good communication skills in English and Bahasa Malaysia (additional languages are a plus).
- Pleasant personality with strong interpersonal skills.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Able to multitask and work under minimal supervision.
- Willing to be based in Melaka Tengah.
Job Type: Full-time
Pay: Up to RM2,000.00 per month
Work Location: In person
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