Qualifications:
Technical Skills:
Overview of the Role:
Qualifications:
- Bachelor’s Degree or higher
-
2+ years' working experience in the finance field, including finance analysis, credit control, account receivable, account payable, finance BP and so on
- Profiiciency in English at CEDR B1.B2 equivalent or higher level (strong reading and writing skills (business level) and effective listening and speaking abilities for basic daily communication)
- The ideal candidate demonstrates a strong sense of responsibility, self-motivation, and a willingness to take on challenges. They should also possess excellent communication skills, the ability to work well under pressure, and a commitment to both personal and company development and stability.
- In addition to English proficiency, BPO personnel who can also communicate in Mandarin
Technical Skills:
- Minimum typing speed of 40wpm with a 90% accuracy score.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office
(May perform other duties as requested that may not be specifically addressed in this document)
Overview of the Role:
- Timely and accurately finish monthly or weekly vendor bills' reconciliation, disputes identification, disputes raising, disputes resolving and payment on vendor's side
- Timely and accurately record reconciliation, disputes and payment process data into the trackers to make sure it is
- Summarize the blockers that happened during the conciliation process and report to solution roles
- Billing and settlement system configuration
- Accurately and timely configure the reconciliation rules and rate card following the configuration plan which is drafted by solution roles and following the standard process, no human error happens
- Settlement operation data summary
- Summarize the settlement operation date including surcharge and adjustment and share it with cross-function teams
- Billing and settlement system building support
- Validate the new product features following the SOP which is provided by settlement solution
- Summarize the validation result and report it to settlement solutions roles
- Summarize the system issues and defects and report to settlement solutions roles
- Sellers' shipping fee query handling
- Understand sellers' shipping fee queries accurately and give seller feedback in a timely manner (within 2 working days)
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