Our Core Values Are:
- Count Me In!
- Make It Happen!
- Do It Right!
- Grow or Die!
Tasks At A Glance:
- Leads and oversees all aspects of the housekeeping department
- Ensuring high standards of cleanliness, maintenance, and guest satisfaction across guest rooms, public areas, laundry operations, and team management.
- Manage, train, and motivate the housekeeping team to deliver consistent service quality.
- Oversee staff scheduling, performance reviews, and development initiatives.
- Coordinate daily housekeeping operations including guest rooms, public areas, laundry, linen, and housekeeping storage.
- Ensure prompt and professional responses to guest requests or concerns related to room cleanliness and housekeeping services.
- Prepare departmental budgets and monitor expenses.
- Manage inventory of supplies and ensure cost-effective purchasing aligned with budget limits.
- Uphold all safety and hygiene standards as per hotel policies and local regulations.
- Ensure staff are trained in safe use of equipment and materials.
- Generate and submit timely reports on housekeeping operations, including room status, maintenance issues, and department expenses.
Requirements:
- Proven experience in housekeeping or hospitality operations, with leadership responsibilities.
- Strong organizational and problem-solving skills.
- Ability to manage a large team with professionalism and empathy.
- Knowledge of hygiene standards, safety regulations, and quality control practices.
- Flexibility to work shifts, weekends, and holidays as required.
Job Types: Full-time, Permanent
Pay: RM4,000.00 - RM4,500.00 per month
Experience:
- hotel housekeeping: 5 years (Preferred)
- department head: 3 years (Preferred)
Work Location: In person
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