Overview
We are looking for a detail-oriented and tech-savvy Digital Operations Analyst to support the digital ecosystem and advertisement operations of a global job search platform. The role focuses on web crawler maintenance, job ad data quality, and sales support initiatives in the English-speaking APAC region (Australia, New Zealand, Malaysia, Singapore, Philippines, etc.).
Key Responsibilities
- Manage crawler performance tickets, troubleshoot issues, and communicate updates.
- Take immediate actions on crawler-related alerts (e.g., disabling crawlers for suspicious activity).
- Assist sales teams with:
- Setting up new client job feed integrations.
- Processing government job posting requests.
- Addressing job feed-related technical issues.
- Develop new crawlers based on team and stakeholder requests.
- Diagnose crawler errors and ensure crawled job ads meet data quality standards.
- Work with internal tools to maintain over 200+ crawler tasks weekly.
- Escalate complex technical issues to the crawling specialists team.
- Support projects that aim to expand job ad coverage.
- Identify and verify new target websites for crawling.
Skills & Requirements
- Proficient in HTML, XPath, and regular expressions; basic Ruby scripting is a plus.
- Familiar with basic to intermediate SQL (e.g., SELECT, JOIN).
- Strong in Excel (VLOOKUP, XLOOKUP, formulas).
- Logical problem-solver with strong common sense and ability to self-prioritize.
- Comfortable with internal communication via Slack, email, and team meetings.
- Able to work independently and knows when to escalate issues.
- Experience or interest in automation and use of LLMs is advantageous.
Work Environment & Benefits
- Hybrid working model (mix of in-office and remote).
- Work tools and equipment provided.
- Office facility access.
- Exposure to advanced internal tools and AI platforms.
- Please WhatsApp me any inquiries with your updated CV at Aizad (+60172586305)
Job Types: Contract, Temporary
Contract length: 12 months
Pay: RM5,000.00 - RM7,500.00 per month
Benefits:
- Flexible schedule
- Opportunities for promotion
- Professional development
Work Location: In person
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