Job Title: Data Entry Clerk
Department: Administaration
Employment Type: Full-Time
Reporting To: Collections Manager / Team Leader
Job Purpose
To ensure timely and accurate entry, verification, and maintenance of customer and debtor information into the agency’s collection systems, enabling smooth and compliant recovery operations.
Key Responsibilities
- Data Management
- Input and update debtor information in the database/system accurately.
- Verify data with source documents for accuracy (e.g., contracts, invoices, call records).
- Maintain proper electronic and physical filing systems.
- Compliance & Confidentiality
- Ensure data entry is in line with company policies and regulatory requirements (e.g., PDPA).
- Maintain strict confidentiality of client and debtor records.
- Coordination & Support
- Work closely with collection officers to ensure updated information is available for follow-up.
- Communicate with internal teams (Legal, Finance) for case tracking and documentation.
- Monitoring & Reporting
- Generate basic reports on data entry status and errors.
- Alert supervisors about any inconsistencies or missing documents.
- Quality Control
- Double-check critical data fields (IC No., loan amount, due dates, etc.) to reduce errors in recovery workflow.
- Perform periodic audits on entered data.
Job Requirements
- Education: Minimum SPM; Diploma in Office Admin, IT, or related field is preferred.
- Experience: At least 1 year of data entry/admin experience. Experience in finance or collections is a bonus.
- Skills:
- Fast and accurate typing (recommended >40 wpm).
- Proficient in MS Office, especially Excel.
- Familiarity with CRM or debt recovery software is an advantage.
- Strong attention to detail.
Key Attributes
- High sense of confidentiality and integrity
- Able to work under pressure and meet deadlines
- Organized, focused, and methodical
- Good communication and coordination skills
Key Requirements
- Education: Min SPM & Above
- Experience: No Experienced needed (Training will provide)
- Can start working IMMEDIATELY
Salary Package & Benefits:
1) Basic Salary (Start on RM1,700.00).
2)AnnualBonuses.
Location:
Wisma Mutiara, Pudu, Kuala Lumpur.
Interested?
Kindly Contact : En. Ikhwan (0137116395) – Whatsapp ONLY
Job Types: Full-time, Fresh graduate
Pay: From RM1,700.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person
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