Grade Level (for internal use): 07
About the Role: Data Analyst, Transcripts APAC (Mandarin Workflow)
Grade Level (for internal use): 07
The Team: Transcripts APAC Coverage (Mandarin)
Transcripts – Team is responsible for creating publication-quality transcripts of conference calls conducted by the corporates. The team uses intelligent speech recognition software along with other state-of-the-art editing tools to deliver transcripts in real-time with the highest standard of quality. Being a part of the team means getting immersed to something that is huge, exciting, and significant and to play a relevant role to revolutionize how transcripts are produced and delivered to clients.
At Transcripts, we produce written records of dictated or recorded speech of various investor events including Earnings calls, M&A calls, Investor Conferences, Company Conference Presentations.
Responsibilities and Impact:
Primarily responsible for collection of country-specific (China - Mandarin) financial reports and conversion of the document to English transcription document with the highest degree of quality output and timeliness goals
Complete the translation and conversion of native Mandarin documents to English utilizing the end-to-end transcription process.
Be able to independently handle projects/workflows or any other task at hand delivering high quality and within deadlines.
Fixing of data errors when needed and defining country specific policies together with members of the Quality Control team.
Deep dive into data analysis of each allocated project and drive discussions to closure with stakeholders on workflow/procedure improvement through findings
Deliver on predefined individual and team targets.
Identify new projects, lean/automation ideas, new policy proposals and enhancements as part of daily work.
Actively communicate and collaborate with other stakeholders within the Transcripts vertical
Provides input and ideas for improving quality and product enhancements related to the covered content sets.
Assist in research for data/product initiatives.
Troubleshoots problems or issues and provide support to the team.
What We’re Looking For:
Bachelor’s Degree, Finance background will be an added advantage.
Proficiency or native competency in specified language in Chinese (Mandarin) and English
Prior experience and exposure to transcription and or translation/localization work is a plus.
Able to carry out day to day BAU work with minimal assistance.
Analytical mindset and strong logical reasoning
Good interpersonal and strong communication skills
Attention to detail, flexibility, and problem-solving abilities.
Solution-oriented mindset and ability to detect issues with solutions.
Client-centric mindset.
Flexibility to work across various shifts including night shift on rotational or need basis.
What’s In It For You?
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Global Hiring and Opportunity at S&P Global:
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [email protected] . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP203 - Entry Professional (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)
Job ID: 318418
Posted On: 2025-08-10
Location: Penang-Jalan, Pulau Pinang (Penang), Malaysia
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