Pay: 3,500.00 (MYR) - 4,000.00 (MYR) per month
Job description:
Our client, established in 1977, has grown from serving local and Oil & Gas industries to becoming a diversified service provider across Malaysia, covering engineering, construction, logistics, and more. They continue expanding to meet future demands.
Position: Customer Service Officer (Import & Export)
Location: Setia Alam, Shah Alam
Key Responsibilities:
- Manage customer inquiries on shipments, bookings, and documents.
- Provide shipment updates and resolve service issues.
- Coordinate with internal teams for smooth deliveries.
- Prepare quotations, invoices, and shipping instructions.
- Maintain strong client relationships.
- Assist with data entry and job creation in internal systems.
Requirements:
- Minimum SPM or related certificate.
- 1-2 years' logistics experience.
- Proficient in English, Mandarin, and BM.
- Strong problem-solving, communication, and multitasking skills.
- Computer literate (MS Office, Email, CRM).
- Independent and able to meet deadlines.
Remuneration:
- Basic salary: RM3500 to RM4000
- Allowance: RM200-300 (negotiable)
- EPF, SOCSO, EIS
- Performance-based bonus
Working Hours:
- Mon-Fri: 8.30am-6pm
- Alternate Saturdays: 8.30am-12.30pm
Job Types: Full-time, Permanent
Pay: RM3,500.00 - RM4,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Application Question(s):
- Do you have your own transport?
Experience:
- logistics import and export customer services: 1 year (Required)
Language:
- Mandarin (Required)
Work Location: In person
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