Responsibilities
- Attend outbound & inbound calls in a courteous manner and provide excellent services to meet customers’ expectations and handle complaints effectively with confidence.
- Attending administrative tasks, including responding to inquiries from the CS & ASK mailboxes.
- To perform telesales for all Insurance Product (Auto & Credit Life)
- To perform relief functions assigned during the absence of any team member
Requirements
- Min Diploma/Degree in any field
- Min 1 year of working experience in Customer Service field
- Fresh graduates are encourage to apply
- Effective in multitasking, fast learner, a strong team player
Benefits
- Location: Petaling Jaya (Near MRT Bandar Utama)
- 5 Working Days (Mon - Fri) @ Normal Working Hours
- Insurance and Medical Coverage
- EPF for employees up to 16%!
- MNC in Financial Industry
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,800.00 - RM4,000.00 per month
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
Work Location: In person
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