1. Campaign and Project coordination:
- Create Home Tester Club assets including campaign flyers, surveys, and digital communications while maintaining design standards and best practice
- Set up campaigns on the back end, coding surveys and building promotions on our internal system.
- Oversee communications with external suppliers and clients, ensuring necessary updates are received and given during key campaign milestones
- Display confidence with written communication to clients and internal teams, providing timely and accurate campaign/project updates and developing rapport
- Demonstrate initiative by asking questions, identifying challenges and solutions, and assisting the team as needed
- Manage time around workload and prioritize tasks to ensure campaign timelines are met and community management tasks are completed on an ongoing basis
2. Community Management:
‣ Read and respond to messages from members daily, escalating any significant concerns to the relevant teammate.
‣ Coordinate and manage the execution of the monthly Top Contributor program, ensuring results are shared internally.
‣ Collaborate with the Sales team to select new products to feature on the website monthly, while maintaining a diverse range of products across categories.
‣ Create the monthly newsletter, adding value and generating engagement through the Home Tester Club voice.
‣ Manage social channels by creating and posting content weekly, and interacting with members through comments, likes, and timely responses to messages.
‣ Run contests to engage Home Tester Club members and encourage community participation.
Job Type: Full-time
Pay: RM3,500.00 - RM5,000.00 per month
Benefits:
- Flexible schedule
- Opportunities for promotion
- Professional development
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- campaign management: 1 year (Preferred)
Language:
- Tagalog (Preferred)
Work Location: In person
