Company Description
Eurofins Scientific is an international life sciences company, which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the leading global emerging players in specialty clinical diagnostic testing.
In 2018, Eurofins generated 4.2 billion Euro proforma turnover in 800 laboratories across 47 countries, employing about 45.000 staff.
Job Description
Interact with customer to provide and process information in response to inquiries, concerns and requests about products and services.
Maintaining and expanding company relationship with existing customer and walk in customer.
Service to existing customer and promote company products and testing services to new customer.
Deal directly with customer either by telephone, electronically or face to face
Prepare and processing of customer orders, furnishing quotation for approval or review quotation;
Assist and support account manager in their sales operation
To take charge of interco related clients
Maintain sales record and prepare report, company quotation and parameters testing price list;
Provide information to customer including preparing and processing company brochures, company profile and service to the walk-in customers;
Response to incoming e-mail or fax in related to customer enquiries or request for quotation;
Arrangement for sample collection and company CoA or test report delivery to customer;
Register, maintaining and updating of all customers' contact phone number and address;
Assisting the management prepare tender and contract review relevant documentation preparation;
Interface effectively with other department as necessary to provide assistance to ensure that certain works and assignment completed just in time or delivery as scheduled.
Any other duties assigned by Supervisor.
Qualifications
Candidate must possess at least a Bachelor’s Degree in any field.
At least 3 years experience and above in related field.
Applicants must be Malaysian citizens.
Dynamic, self-motivated and organized with excellent interpersonal, communication and presentation skills.
Must be a team-player who is resourceful and able to work under stress.
Additional Information
What we offer: As an employer, we’re keen to look after our people with as much dedication as they look after our patients. That’s why we offer competitive salaries, excellent training and exceptional career prospects. We’re a growing and ambitious company, so there is huge potential here to develop with us and enjoy fantastic rewards in your career.
Your data:
As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
