Boutique Supervisor (Fashion) at Midvalley

Job Summary:

A Boutique Supervisor is the main contact point in the store after the Boutique Manager. They are in charge of assisting Boutique Managers with day-to-day store activities and is the assigned key holder.

Accountabilities:

• Experience working as a sales/boutique person in a retail industry
• Excellent written and verbal communication skills to enable effective communication across all levels in the company, as well as with external parties
• Exception ability to drive through change and initiatives to achieve company goals
• Strong ability to lead and plan the work of a sales team to achieve set company goals
• Strong multitasking ability to handle various competing priorities and demands simultaneously without making mistakes
• Strong ability to analyze risks, pre-empt customer needs, and work proactively, efficiently and effectively
• Strong ability to attend to customers politely and respectfully, and to offer service that exceeds their expectations
• Strong ability to frequently provide customers with relevant information and keep them fully informed always
• Strong ability to initiate innovative ideas for excellent customer care delivery
• Possess exceptional self-motivation, confidence, and enthusiasm
• Strong ability to provide active management principles to a team; leading, training, motivating, and developing the sales team
• Strong ability to continually adapt to new situations, take on challenges, and improve on service delivery
• Strong ability to apply additional effort to ensure company goals are achieved.
• Stand in for the Boutique Manager when needed
• Perform other tasks the Managers may assign based on store demands

Job Requirements

• Educational Qualifications and Certificate:
• SPM/ Diploma/ Bachelor’s Degree in any field
• Experience
• A minimum of 2 years’ experience in retail as Supervisor level position
• Customer service oriented and able to attract potential customers
• Ability to multi-task and adapt to fast-paced environment
• Skills:
• Language skills: Fluent in Bahasa (written and spoken)
• Additional skills

i.Able to work in retail hours (Shift, weekends and public holidays)

ii.Strong communication skills

iii.Critical thinker and analytical problem solver

• Key Interactions
• Internal Interactions

i.Store Manager

ii.Retail Manager

iii.Fashion & Marketing team

• External Interactions

i.Customers

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Experience:

• Boutique Supervisor: 1 year (Required)
• Supervisor (Fashion/Tudung): 1 year (Preferred)

Language:

• Bahasa (Required)

Location:

• Kuala Lumpur (Required)

Work Location: In person