Job Description
DEVELOPMENT
- Adapt international training materials to fit local needs
- Enhance content of existing training support documents.
- Provide pro-active support to Head of Training in developing, delivering and following up on the company’s training objectives.
EXECUTION
- Prepare and deliver training programs in the classroom & remote. (Training programs include product training, launch animations, skincare services & selling skills )
- Develop ideas and create local training contents / videos for digital training.
- Develop, motivate, train, coach & retain Skincare Experts and Skincare Specialists.
MANAGEMENT
- Contribute to Region, Central projects – Regional needs consolidation, evaluation analysis, updates of training programs.
ON-FIELD
- Conduct store visits to ensure training objectives as executed and to identify future training needs.
- Follow up on product knowledge and selling skills
- Coach team on 3 axes consultation, gestures, and application tips.
- Interact with BCs and Retail Team.
- Selling activities at the POS.
OTHERS
- Perform all assigned operational and administrative tasks.
- Conduct Beauty Classes.
TIME ALLOCATION
- Spend 45% of duty time on training implementation & evaluation.
- 30% on module preparation, development, and administration.
- 25% on field coaching.
Job Requirements
KEY COMPETENCIES:
- Dynamic and motivational presentation skills
- Critical thinker with innovative problem-solving skills
- Good written, verbal (English & Mandarin) & interpersonal communication skills.
- Able to work in project mode
- Able to build effective teams
TECHNICAL SKILLS
- Specialized in skincare product knowledge & facial treatment techniques.
- Able to give basic training in all axes (skincare, makeup & fragrance)
- Experience in training including development & delivery of training
- Computer literate (power point, word, excel)
- Digital literate
ATTITUDES
- Strategic & creative mind-set
- Proactive and positive mind-set
- Attention to detail, good organizational skills, personal accountability
- Courteous, genuine & approachable to team.
- Comfortable working in retail environment
- Adaptable to novelty and change, open to learn
- Result oriented, always striving to achieve more
- Passionate about beauty trends & skincare
EDUCATION BACKGROUND:
- At least STPM or Bachelors Degree in related field.
- Possess formal skincare treatment professional certificate – CIDESCO, CIBTAC
Job Types: Full-time, Permanent
Pay: RM3,500.00 - RM6,000.00 per month
Benefits:
- Additional leave
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Work from home
Work Location: In person
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