Overall Responsibility:
Support the Store Manager in daily operations, sales management, and team leadership; act as store-in-charge when Store Manager is absent.
Key Responsibilities:
- Assist in achieving sales and KPI targets by driving team performance.
- Supervise sales floor activities to ensure high-quality customer service.
- Support training and development of team members to meet service and product knowledge standards.
- Assist in inventory management, stock checks, and minimizing shrinkage.
- Monitor staff discipline, grooming, and adherence to company policies.
- Ensure VM guidelines and promotional displays are executed effectively.
- Handle customer feedback and service recovery.
- Prepare daily/weekly sales and operations reports for management review.
- Provide leadership and act as a role model on the sales floor.
Requirement
- High school diploma or equivalent; additional education or certification in retail/ business management is a plus.
- At least 2 years of working experience in the Retail industry, preferably Apparel/ Fashion global brand experience or relevant experiences.
- Proficiency in Microsoft Excel, Word, Outlook and PowerPoint
- Good command of English and Bahasa Malaysia.
Job Type: Full-time
Pay: RM4,000.00 - RM6,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Education:
- STM/STPM (Preferred)
Experience:
- Retail: 2 years (Preferred)
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
Work Location: In person
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