RESPONSIBILITIES
- Quality calling on written-off accounts to negotiate for full settlement or offer settlement schemes.
- Contact written-off customers to obtain information about untraceable vehicles, and persuade customers to surrender the vehicles voluntarily.
- Coordinate with repossessors to take proactive action in repossession and disposal of untraceable vehicles.
- Monitor repayment of customers enrolled in existing settlement schemes and follow up to ensure timely payments. Manage inbound inquiries related to written-off accounts.
- Provide recommendations for feasible legal actions and participate in the execution.
- Ensure compliance with all relevant regulations, policies, and procedures throughout the entire recovery process
REQUIREMENTS
- Minimum Bachelor of Degree qualification in Business Administration/ Banking/ Finance/ or relevant working experience will be considered
- Minimum 1 – 2 years of related experience in banking and finance, however fresh graduate is welcomed to apply.
- Good communication in English and Bahasa Malaysia, both written and spoken.
- Proactive, good interpersonal skills and problem-solving skills
- Proficient in Microsoft Office
- Ad hoc travelling is required as part of the role.
Job Type: Full-time
Pay: RM3,000.00 - RM3,500.00 per month
Benefits:
- Additional leave
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Yearly bonus
Application Question(s):
- What is your expected salary?
- Are you fresh graduate?
Language:
- Mandarin (Preferred)
Work Location: In person
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