Basic Qualifications
i. Bachelor’s Degree in Computer Science, IT, Telecommunication or other related field.
ii. At least 3 years of experience in managing
Job Summary:
We are seeking a proactive Account Manager cum Business Development Manager to act as the main link between the company’s subsidiaries/business units and the core team.
Key Responsibilities:
Liaison & Relationship Management
- Act as the main contact between the core team and subsidiaries/business units.
- Understand each division’s operational needs.
- Maintain regular communication and strong stakeholder relationships.
- Coordinate with different departments to achieve business goals.
ICT Service Coordination
- Gather ICT-related requirements from subsidiaries.
- Work with internal IT teams or external vendors for solutions.
- Monitor effectiveness of ICT services delivered.
- Facilitate upgrades, troubleshoot issues, and align technology with business needs.
Service Delivery & Performance
- Monitor and evaluate service levels and SLAs across business units.
- Provide regular reports on performance metrics.
- Recommend improvements based on feedback and analysis.
- Ensure compliance with company policies, standards, and timelines.
Business Development Support
- Identify opportunities for business growth.
- Support initiatives that add value to subsidiaries and the overall organization.
Job Types: Full-time, Contract
Contract length: 12 months
Pay: From RM5,000.00 per month
Experience:
- Business development: 2 years (Preferred)
Work Location: In person
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