Overview of the Position:

Manage timely online order processing and administer the engagement with the courier service provider.

The role required to execute the below tasks and initiative:

Order Processing & Backup:

Process online orders in company portal to warehouse management system at 9:00 am and 3:00 pm daily.
Process backorders from company portal to warehouse management system based on order date.
Issue invoices after customer service releases them.
Liaise with system supplier/BT for API issues and provide solutions.

Courier Service Management:

Internal Request (IR) for MYOS:

Issue IR for lost/damaged parcel replacement and update tracking in the Google sheet for Customer Service.

Process Stock Request (SR)& Internal Request (IR):

Process Stock Request (SR) from HQ (Bukit Jalil) and IR from various departments and generate pick lists in WMS for the Inbound team.
Arrange deliveries to respective locations with the company van driver.

Reporting:

Provide daily updates on order processing, packing, and shipment status for MYOS at 10:00 am.
Provide daily backorder updates at 10:30 am.
Prepare monthly courier service SLA reports.

Others:

Verify MYOS billing from the courier service within 3 working days of invoice receipt.

To be successful in this role, we are expecting the below:

Job Types: Full-time, Permanent

Benefits:

Schedule:

Supplemental Pay:

Application Question(s):

Work Location: In person

Warehouse Clerk - Order Processing (Subang Jaya)

Protege Order Processing Department (Supply Chain)