#LI-DA1
Strategic Programme Management
1. Manage and track the strategic Operations transformation programmes
2. Facilitate the initiation and mobilisation of key Operations Transformation Programmes, including the development of robust objectives, timelines, costs, and resources
3. Create and maintain regular reports on key performance indicators (KPIs) to measure performance of the projects under the programme
4. Facilitate the coordination of key meetings such as Programme Steering Committee which includes meeting management, information dissemination and stakeholder engagements
5. Drive execution and follow-through of decisions made by Programme Steering Committee
6. Provide guidance and support to project teams, ensuring the successful delivery of key milestones and outcomes
7. Enforce central governance for all initiatives monitored under the programme
Benefit & Financial Tracking and Monitoring
1. Identify and document benefits expected from the programme and project implementations
2. Track and report on the realisation of benefits post-project execution
3. Ensure alignment of project outcomes with organisational goals
4. Monitor and manage financial budget and performance for departmental programs
5. Modelling of benefits realisation and financials using assumptions provided
Operational & Performance Management
1. Monitor and analyse operational metrics to identify trends and areas for improvement
2. Stay current with industry best practices and emerging trends in operational management.
Process Improvement
1. Collaborate with process excellence team to identify inefficiencies and areas for improvement
2. Conduct root cause analysis to support the development of improvement opportunities
3. Track impact of change and provide feedback to ensure continuous improvement
Risk and Issue Management
1. Support the management of interdependencies and risks, particularly for cross departmental initiatives
2. Drive the resolution of key programme issues, escalating them for guidance and decision when necessary
Executive Presentations
1. Prepare and deliver executive presentations to senior management and stakeholders
2. Develop presentation materials that effectively communicate programme progress, risks, and issues