Position : Technical Writer
Salary : RM 3,000 – RM 5,000
Location : Damansara Uptown
Working Days / Time : 8.30am – 5.30pm
Job summary
We are seeking a detail-oriented and highly organized Technical Writer to join our team. In this role, you will be responsible for creating clear, concise, and user-friendly documentation to support our products and services. You will work closely with engineers, product managers, and customer support teams to gather technical information and translate it into accessible content for various audiences.
Responsibility
· Research, write, and edit high-quality technical documentation including User manuals, API documentation, Installation guides and Standard Operating Procedures (SOPs)
· Release notes and knowledge base articles
· Collaborate with subject matter experts to gather technical information.
· Organize and maintain internal documentation libraries.
· Review and edit content created by other teams for clarity, consistency, and accuracy.
· Ensure all documentation adheres to the company’s style guide and industry standards.
· Participate in product meetings and demos to stay current with product features and updates.
· Manage documentation projects from concept through publication.
· Recommend improvements to existing documentation processes and tools.
Requirement
· Bachelor’s Degree in Computer Science or a related field.
· Proven experience in technical writing, preferably in a software/IT environment, with at least 2 years of hands-on experience.
· Exceptional written and verbal communication skills.
· Strong attention to detail and accuracy.
· Ability to explain complex concepts in simple, clear, and concise language.
· Familiarity with software development concepts, APIs, and versioning.
· Basic knowledge of programming languages (e.g., Python, JavaScript, C#) for API documentation.
Job Type: Full-time
Pay: From RM3,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Work Location: In person