Company
My client is a well established BPO company and they are looking for Technical Advisor to be part of their team in supporting their clients in the Microsoft environment. They are currently expanding and if you are looking to develop your career, this might be the role for you!
Your role
- Provide expert support for Office 365 services (Exchange, SharePoint, Teams, OneDrive)
- Troubleshoot email delivery issues and manage mail flow policies
- Handle customer inquiries via tickets, emails, and calls
- Engage with customers face-to-face and remotely
- Deliver presentations and discuss complementary Microsoft solutions
- Ensure system performance and security compliance
Your Responsibilities
- Mail Flow Management: Monitor email traffic, resolve delivery issues, and manage spam filters
- Office 365 Administration: Maintain and secure services like Exchange Online, SharePoint, and Teams
- Technical Support: Assist users with setup, configuration, and troubleshooting of O365 apps
What We’re Looking For
- Fresh graduates with Technology related education are welcome!
- Must have strong troubleshooting skills and a passion for tech
- Solid understanding of Office 365 core services: Teams, OneDrive, SharePoint
- Familiarity with Active Directory, Exchange deployments, and license management
- Ability to troubleshoot mail flow and manage user attributes
- Fluent in Mandarin (spoken and written) to support China/Taiwan markets
If you are keen to explore more, apply now or send your CV to samantha.kok1@hays.com.my!
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM5,000.00 - RM9,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Education:
- STM/STPM (Required)
Language:
- Mandarin (Required)
Work Location: In person
Job Type: Full-time
Pay: RM5,000.00 - RM9,500.00 per month
Benefits:
- Opportunities for promotion
Schedule:
- Fixed shift
- Monday to Friday
Supplemental Pay:
- Performance bonus
Application Question(s):
- Able to read/write/speak Mandarin/Chinese?
- Are you able to commute to KL?
- Are you immediately available?
Language:
- Mandarin (Required)
Work Location: In person