Responsibilities:
- To support and maintain the company’s mission critical business applications. To provide 1st line support
- Take ownership of incidents and progress through to closure Investigate and resolve incidents quickly and efficiently
- Documenting troubleshooting and problem resolution steps, testing & results Creates and amends programs in accordance to design by senior
- Provide assistance and advice to customers in the effective use of systems and applications
- Must be able to clearly communicate to customers, teammates and management Ensure that any assigned project work is completed on time and meets the required scope
- Ability to work in a team
- Provide out of hours on call support
Requirements:
- Bachelor of degree in Computer Science or equivalent
- Minimal 2 years in troubleshooting and analytical skills Programming/Support and debugging exposure in either of COBOL/ RPG
- Communicate well both in written and verbal
- Candidates with Credit Card applications or COBOL400 experience is an advantage
- Willing to adept to new systems and new platform (AS400)
- Good analytical skills and ability to work independently
- Ability to work in a team
- Provide out of hours on call support
Job Type: Full-time
Pay: Up to RM6,000.00 per month
Benefits:
- Health insurance
Work Location: In person