Job Description
1. Cloud Infrastructure Design & Architecture:
- Design secure, scalable, and highly available Virtual Private Cloud (VPC) architectures tailored to enterprise client requirements.
- Develop detailed infrastructure blueprints, network topologies (VPCs, subnets, firewalls, VPNs, load balancers), and security models.
- Select optimal cloud services (IaaS, PaaS) based on workload characteristics (compute, storage, database, networking).
- Integrate cloud solutions with existing on-premises infrastructure (hybrid cloud designs).
2. Cloud Deployment, Integration & Automation:
- Lead the hands-on deployment and configuration of cloud infrastructure components using Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible, CloudFormation, ARM Templates).
- Implement and manage OpenStack private cloud environments (Nova, Neutron, Cinder, Keystone, Horizon).
- Deploy, configure, and optimize VMware ESXi hypervisors, vCenter Server, and vSAN within cloud or hybrid environments or FusionSphere cloud OS.
- Automate provisioning, configuration management, and operational tasks to ensure consistency and efficiency.
3. Enterprise Workload Migration:
- Plan and execute complex lift-and-shift, re-platforming, and re-factoring migrations of enterprise workloads (physical & virtual servers, applications) from on-premises environments to target VPCs (e.g., AWS VPC, Azure VNet, GCP VPC, OpenStack Neutron networks).
- Utilize migration tools (e.g., VMware HCX, Azure Migrate, AWS MGN, OpenStack Kolla/Karbor) effectively.
- Minimize downtime and ensure data integrity during migration events.
- Perform thorough pre-migration assessments and post-migration validation.
4. Database Platform Management:
- Migrate, deploy, configure, manage, and optimize common enterprise database platforms (e.g., Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL, MongoDB) within cloud environments (VM-based, Managed DBaaS).
- Implement high availability (HA), disaster recovery (DR), backup, and performance tuning strategies for cloud databases.
- Ensure database security and compliance.
5. Managed Infrastructure & Operations:
- Implement monitoring, logging, and alerting solutions (e.g., Prometheus/Grafana, ELK Stack, CloudWatch, Azure Monitor, Stackdriver, PRTG) for proactive infrastructure management.
- Establish operational procedures for patch management, security hardening, capacity planning, and cost optimization within managed cloud environments.
- Provide Tier 3/4 support escalation for complex cloud infrastructure issues
6. Backup, Disaster Recovery & Business Continuity:
- Design, implement, and manage robust cloud-based backup strategies using enterprise tools (e.g., Veeam, Commvault, Rubrik, cloud-native solutions like AWS Backup, Azure Backup).
- Architect, deploy, and test comprehensive Disaster Recovery (DR) and Business Continuity Planning (BCP) solutions for cloud and hybrid environments.
- Provide consultancy for Disaster Recovery Planning
- Provide expert consultancy to clients on DR strategy, RPO/RTO definition, and solution selection.
- Lead DR drills and ensure recovery plans are effective and documented.
7. Security & Compliance:
- Implement cloud security best practices (identity & access management, network security groups/firewalls, encryption at rest & in transit, vulnerability management).
- Ensure infrastructure designs and deployments adhere to relevant compliance standards (e.g., ISO 27001, SOC 2, PDPA, CSA, PCI DSS) as required by clients
8. Collaboration & Documentation:
- Collaborate closely with project managers, solution architects, application teams, and client stakeholders.
- Create and maintain comprehensive technical documentation (design docs, runbooks, as-built configurations, operational procedures).
- Mentor junior engineers and share knowledge within the team.
9. Operations & Life-Cycle Management
- Establish operational procedures for monitoring, maintenance, and upgrades.
- Conduct performance tuning, fault isolation, and root cause analysis.
- Provide post-deployment support and optimization services.
10. Client Engagement & Delivery
- Collaborate with solutions team to gather requirements and present technical solutions.
- Lead technical workshops, presentations, and training sessions.
- Act as a trusted advisor for cloud services strategy and transformation initiatives.
11. Key Deliverables:
- Cloud Design Documents (HLD/LLD)
- Implementation Plans and Configuration Templates
- Test and Validation Reports
- Operational Runbooks and SOPs
- Technical Presentations and Client Reports
12. Associated Deliverables:
- Produce, update, review and approve Trouble-shooting Knowledge Base, Operations & Maintenance technical, Operation Readiness Checklist, UAT checklist, MOP documentations, etc. as compliance to Managed Services industry certifications (ISO 27001/2, etc.)
- Review and approve Technical Support Bulletins and other technical documentation in the Knowledge Base for initial investigation by Tier 1 & 2 Cloud Ops
- Review and approve of technical documentation part of Operations & Maintenance SOPs for training materials, manuals, troubleshooting guides, etc.
Qualifications:
- Education: Bachelor’s degree in computer science, Information Technology, Engineering, or a related field (or equivalent demonstrable experience).
- Experience: 5+ years of hands-on experience in designing, deploying, and managing enterprise IT infrastructure, with a minimum of 3+ years focused on public/private cloud platforms.
- Cloud Platforms: Deep, hands-on expertise with *at least two* major public clouds (AWS, Azure, GCP, VMWare) *AND/OR* significant experience with *OpenStack* private cloud deployment and management.
- Relevant Cloud Certifications: AWS Solutions Architect Professional/DevOps Pro, Azure Solutions Architect Expert, Google Cloud Professional Cloud Architect, OpenStack COA/CKA/CKAD. VMware Certified Professional (VCP) or higher.
- Database Certifications (e.g., Oracle OCP, Microsoft SQL Server MCSA/MCSE).
- Experience with configuration management tools (e.g., Puppet, Chef, SaltStack).
- Deep knowledge of specific industry compliance requirements.
- Experience with multi-cloud or hybrid cloud management platforms.
Job Types: Full-time, Permanent
Pay: Up to RM14,000.00 per month
Benefits:
- Dental insurance
- Maternity leave
- Professional development
Application Question(s):
- What is your notice period (in month)?
- What is your expected salary (RM)?
Willingness to travel:
- 100% (Preferred)
Work Location: In person